Salesforce Education Cloud (Agentforce Education)
We unify your entire student lifecycle on Salesforce Education Cloud — recruitment, admissions, advising, academic operations, financials, and advancement on one connected platform. Built natively on the core Salesforce platform with its own education data foundation (not the legacy EDA package), Education Cloud gives admissions, advisors, faculty, and advancement staff a single view of every prospect, student, and alum. From EDA migrations and SIS/LMS integration to Student Success Hub alerts and Agentforce advising agents that answer from live records, we deliver an AI-powered connected campus that lifts enrollment, retention, and staff productivity.
Why Institutions Trust FORCESHIFT to Run Their Student Lifecycle
We replace siloed SIS, LMS, and spreadsheet sprawl with one learner-centric platform that gives every team a shared, real-time view of the student.
Native, Not EDA Debt
We implement modern Education Cloud on its native data foundation and migrate institutions off the legacy EDA managed package — cutting customization debt and unlocking three releases a year of new features.
Agentic Advising at Scale
We deploy Agentforce education agents that answer financial-aid, registration, and eligibility questions from each student’s live record, so advisors spend their time on the high-stakes conversations that matter.
FERPA-Grade Security
We configure role-based access, field-level security, audit trails, sharing rules, and encryption so student records stay protected and your FERPA obligations are met by design.
